❓ Frequently Asked Questions
Have questions? We've got answers.
Here’s everything you need to know about renting a storage unit with us.
🧾 Renting & Payments
Q: How do I rent a storage unit?
A: You can rent a unit completely online through our Rent Storage page.
It only takes a few minutes to select a unit, sign your agreement, and get
immediate access.
Q: How do I pay my bill?
A: Payments can be made online anytime via credit card, debit card or ACH. You can also
set up automatic payments so you never miss a due date.
Q: Is there a deposit or setup fee?
A: Yes, there is a security deposit required equal to the monthly rent for the unit size you select.
Q: Do you offer month-to-month rentals?
A: Yes! We offer both month-to-month rentals for maximum flexibility
and discounted yearly plans if you’re looking for long-term storage.
It’s your choice — pay only for the time you need, or save money with an annual
commitment.
🔐 Security & Access
Q: Is the facility secure?
A: Absolutely. Our facility is fenced with a gated access, well-lit, and monitored with 24/7 video
surveillance. Only renters with valid gate codes can enter the premises.
Q: When can I access my storage unit?
A: You can access your unit daily from 7:00 AM to 10:00 PM. Our secure
gate system ensures safe, reliable entry during those hours — 7 days a week,
including holidays.
Q: Who has access to my unit?
A: Only you (and anyone you authorize). You provide your own lock and keep the
only key.
📦 Units & Facility Info
Q: What size units do you offer?
A: We offer a variety of sizes from small 10'x10' units to large 12'x40'. Check
our Rent Storage page for details and
current availability.
Q: Can I store a vehicle, boat, or trailer?
A: Please contact us to discuss vehicle or trailer storage options.
Availability may vary.
📍 Location & Contact
Q: Where are you located?
A: We’re conveniently located in Ironton, MN — just minutes from Cuyuna Lakes
trails and local neighborhoods.
Q: What if I need help or have questions?
A: Reach out anytime by phone, text, or email. We’re a local team and we
respond quickly — usually the same day.
🛑 Policies & Restrictions
Q: What can’t I store?
A: For safety reasons, you may not store:
Q: What if I need to move out?
A: Just let us know before your next billing cycle. No penalties — just remove
your items and leave the unit clean.
📬 Still have questions?
Contact
us here, or give us a call — we’re happy to help!